TransBridge Global FZCO ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following categories of information:
- Information you provide directly: Name, company, email address, phone number, and any details you share when submitting a chartering inquiry, contact form, or newsletter subscription.
- Information collected automatically: Browser type, IP address, device information, pages visited, and referring URLs (collected via cookies and analytics tools).
- Communications: Records of correspondence with us, including emails, phone calls, and form submissions.
2. How We Use Your Information
We use the information we collect to:
- Respond to chartering inquiries, service requests, and general communications.
- Provide and improve our services, including pool management, chartering, and operational support.
- Send relevant industry updates, market briefings, or newsletters where you have opted in.
- Comply with legal obligations, including anti-money laundering and sanctions screening requirements.
- Analyse website usage to improve user experience and content relevance.
3. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and to gather aggregated usage data. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Trusted service providers who assist us in operating our website, sending communications, or providing professional services — all bound by confidentiality obligations.
- Affiliated entities of TransBridge Global FZCO, including Transworld Group and BainBridge Navigation, where necessary to fulfil your inquiry.
- Regulatory authorities, law enforcement, or legal counsel where required by law.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies separately.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@transbridgeglobal.com.
9. International Transfers
As a global organisation, your information may be transferred to and processed in jurisdictions other than your country of residence. We take appropriate measures to ensure such transfers comply with applicable data protection requirements.
10. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact:
TransBridge Global FZCO
Email: info@transbridgeglobal.com
Jebel Ali Free Zone, Dubai, United Arab Emirates